The members and staff of Business Strategy & Outsourcing Learning Community have compiled this list of books for those seeking in-depth study and up-to-date market intelligence. When purchasing, you may be directed to the publisher’s site, Amazon.com, or to Business Strategy & Outsourcing Learning Community's e-commerce system.
If you have a book or other resource that you believe would be of interest to our members, please email the information to info@trainingoutsourcing.com for consideration.
Podcasting 101 for Training and Development: Challenges Opportunities, and Solutions - by Kaliym A. Islam
Podcasting can help you revolutionize the way you deliver training. This groundbreaking book provides an innovative approach to designing and developing podcasts that can improve employees' productivity by providing them with easy-to-access up-to-date information. The book is designed to help you to decide if podcasting is the right solution for the business challenge that your organization is facing, and then guide you to make the right decisions in selecting the software and hardware that you will use to create your podcasts.
Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants - by Debbie Friedman
Demystifying Outsourcing broadly spans every aspect of outsourcing educational initiatives from assessment to contracting to celebrating your successes! This book should be a core resource in every training manager's library because they will return to it again and again to check its helpful tools at each phase of a project and to keep raising their own quality level.
Developing and Measuring Training the 6 Sigma Way - by Kaliym A. Islam
This important resource translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training.
Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants - by Debbie Friedman
Demystifying Outsourcing broadly spans every aspect of outsourcing educational initiatives from assessment to contracting to celebrating your successes! This book should be a core resource in every training manager's library because they will return to it again and again to check its helpful tools at each phase of a project and to keep raising their own quality level.
Developing and Measuring Training the 6 Sigma Way - by Kaliym A. Islam
This important resource translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training.
Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants - by Debbie Friedman
Demystifying Outsourcing broadly spans every aspect of outsourcing educational initiatives from assessment to contracting to celebrating your successes! This book should be a core resource in every training manager's library because they will return to it again and again to check its helpful tools at each phase of a project and to keep raising their own quality level.
Developing and Measuring Training the 6 Sigma Way - by Kaliym A. Islam
This important resource translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training.
Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants - by Debbie Friedman
Demystifying Outsourcing broadly spans every aspect of outsourcing educational initiatives from assessment to contracting to celebrating your successes! This book should be a core resource in every training manager's library because they will return to it again and again to check its helpful tools at each phase of a project and to keep raising their own quality level.
Developing and Measuring Training the 6 Sigma Way
This important resource translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training.
Books
Designing Successful e-Learning, Michael Allen's Online Learning Library: Forget What You Know About Instructional Design and Do Something Interesting (Michael Allen's E-Learning Library)
– Michael W. Allen
This is the second volume of six in Michael Allen’s e-Learning Library-a comprehensive collection of proven techniques for creating e-learning applications that achieve targeted behavioral outcomes through meaningful, memorable, and motivational learning experiences. This book examines common instructional design practices with a critical eye and recommends substituting success rather than tradition as a guide. Drawing from theory, research, and experience in learning and behavioral change, the author provides a framework for addressing a broader range of learner needs and achieving superior performance outcomes.
Learning Paths: Increase Profits by Reducing the Time it Takes Employees to Get Up-to-Speed
– Steve Rosenbaum, Jim Williams
Leaning Paths is a down-to-earth practical resource that is filled with illustrative examples, methods, techniques, strategies, processes, and tools for making company-wide, real-time training possible. Created to be flexible, the Learning Path approach can be customized to fit your organization no matter what its type or size.
How to Measure Training Results : A Practical Guide to Tracking the Six Key Indicators - by Jack Phillips, Ron Stone
How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluation of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation shows how to measure both financial and intangible/non-financial results.
How to Start a Training Program - by Carolyn Nilson
Discover a proven way to start successful and cost-effective training programs that produce tangible bottom line results follow along as you are guided through the steps for creating a business plan, developing standards and policies, and setting budgets.
Moving from Training to Performance: A Practical Guidebook - by Dana Gaines Robinson, James C. Robinson
Taking off where the best-selling book Performance Consulting left off, Moving from Training to Performance guides your organization in the transition from a traditional focus on training to a focus on human performance improvement.
Training Games for Career Development - by James Kirk, Lynne D. Kirk
Show employees how to "play their way" to career success from the creative genius of training experts James J. Kirk and Lynne D. Kirk comes Training Games for Career Development 54 exciting interactive games for helping employees build career awareness, chart a course for self-improvement, and contribute to greater organizational productivity.
The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities - by Douglas Brown, Scott Wilson
This comprehensive guide and directory for the emerging field of outsourcing includes expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial subject in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history.
The ASTD Handbook of Training Design and Delivery - by George M. Piskurich, Peter Beckschi, Brandon Hall
This one-stop resource explains the advantages and weaknesses of every important training approach in today's widening array of classroom techniques, new technologies, and creative teaching strategies. Whether you're designing classroom, self-study, or technology-based programs, you'll find the guidance and advice you need to design and deliver better training programs in less time.
The Only Sustainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization - by John Hagel III, John Seely Brown
Many firms have used outsourcing and offshoring to shave costs and reduce operating expenses. But as opportunities for innovation and growth migrate to the peripheries of companies, industries, and the global economy, efficiency will no longer be enough to sustain competitive advantage. In The Only Sustainable Edge, renowned business thinkers John Hagel and John Seely Brown argue that the only sustainable advantage in the future will come from an institutional capacity to work closely with other highly specialized firms to get better faster. Enabled by the emergence of global process networks, firms will undergo a three-stage transformation: deepening specialization within firms; mobilizing best-in-class capabilities across enterprises; and, ultimately, accelerating learning across broad networks of enterprises.
The Outsourcing Revolution : Why It Makes Sense and How to Do It Right - by Michael F. Corbett
Business process outsourcing (BPO) is a $6 trillion global industry involving thousands of companies and millions of employees. For the first time ever, BPO's best-known expert and pioneer, Michael Corbett, who helped craft IBM's entry into the outsourcing business, details the opportunities presented by BPO as well as a plan for implementing and sustaining its benefits.
Your Life By Design: Creating An Extraordinary Life Plan (Paperback) by Adrienne Aldridge, Margaret L. Porter
Did I plan well, respond to changes, and live my life according to my dreams? Be able to answer, "Yes!" Have you ever noticed how some seemingly ordinary people manage to lead extraordinary lives? Have you ever marveled at another's ability to balance their health, career and family life and still make time for social activities and hobbies? Whether you are a single mom or father of four, you have the same 24 hours available to you as your neighbor, co-worker or Nobel Prize winner. You also have the ability to make headlines in your own life. This book will walk you through a model to prioritize and schedule your most meaningful goals. Begin designing your extraordinary life now!
Strategies for Effective Customer Education (Hardcover) by Peter Honebein
Customer education is a key element of the marketing mix before, during, and after the sale. It's a proven technique for stimulating growth, reducing costs, and enhancing customer satisfaction. Strategies for Effective Customer Education shows students how to:
* Provide customers the knowledge they need to choose one product over another.
* Ensure that customers can succeed by using this product.
* Raises barriers to competition by increasing switching costs.
* Develop and deliver quality solutions for the organization.
On-Demand Learning: Training in the New Millennium. Author: Darin E. Hartley
This book provides managers, human resource specialists, and training personnel with a forewarning of the impending learning revolution along with ideas for developing new learning tools to meet the demand for self-service learning. It includes a comprehensive profile of the on-demand learner and a checklist for action for purveyors of learning. It identifies strategies to maximize the effectiveness of on-demand learning solutions and provides ways to match learners with solutions that work. It will also teach you how to develop on-demand solutions in a variety of media to facilitate learning in the digital age.
Selling eLearning. Author: Darin E. Hartley
Selling the concept of e-learning to management can be one of the biggest obstacles in bringing e-learning into your organization. But you can win the hearts and minds of management with the knowledge, and tools in this book. Learn the risks and benefits of bringing e-learning into your organization. Be prepared to paint a realistic portrait that shows management you have left nothing to chance. And use the book's checklists, tools, exercises, and case studies to develop your expertise in e-learning and make a strong argument for bringing it into your organization.
Job Analysis at the Speed of Reality Author: Darin E. Hartley
The modern work environment is fluid and dynamic. Keeping accurate and up-to-date job analysis is vital to the health of any organization, whether it is to assess training needs or to know how and where to make cutbacks if needed. Job Analysis at the Speed of Reality is the tool you need to keep your job analysis on track. Gone are the days of job analyses spanning months: the longer an analysis takes to complete, the quicker the data acquired become invalid. Job Analysis at the Speed of Reality details a streamlined, business-oriented job analysis process that is sound enough to be used as the basis for performance-based behavioral change.
Return on Investment in Training and Performance Improvement Programs, Second Edition (Improving Human Performance) - by Jack J. Phillips
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.
Outsourcing Training & Education
– Garry J. Derose
Learn from those companies that have outsourced both successfully and unsuccessfully. DeRose outlines key elements of how companies make the decision to outsource and how they develop workable processes. The book includes job aids in use in companies that outsource, which you can adapt for your needs; contract templates including instructor agreements, process change documents, assuring quality and fit for training workshops; program/module checklists; tips for success; and a customer satisfaction scorecard. Four broad models are presented, with in-depth company examples: the Comprehensive, the Administrative, the Thematic, and the Multipartner.
Blended eLearning
- Larry Bielawski, David Metcalf
The time for Blended eLearning is now, and fortunately there are an abundance of strategies, best practices, tools, and validated approaches in the marketplace to draw upon. In fact, this potential synergy - this convergence of people, processes, and technology across an enterprise - is the primary focus of this book. Bielawski and Metcalf have demonstrated how a multidisciplinary, hybrid approach to learning and development can really make a difference in human capital management and how HR professionals can use technology advances in online learning, electronic performance support, and knowledge management to jump start the entire process.
Running Training like a Business: Delivering Unmistakable Value
– David Van Adelsberg, Edward A. Trolley
Here is a tried and tested model showing how training organizations can do more with less and deliver more tangible business value for each training dollar. This book shows how training organizations can revamp and develop new standards for measuring performance.
Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives - Maurice F. Greaver
STRATEGIC OUTSOURCING Risk Management, Methods and Benefits Organizations are turning to external suppliers for everything from payroll processing to facilities management. The goal is better quality at lower costs, but too often the results are disappointing-to-dismal -- simply because many buyers lack a clear outsourcing methodology. Using the concepts in this book, managers responsible for outsourcing will learn to avoid typical pitfalls and ensure success.
What CEOs Expect From Corporate Training: Building Workplace Learning and Performance Initiatives That Advance - William J. Rothwell, John Lindholm, William G. Wallick
Training is about improving overall organizational performance, and no individual is more accountable for a company's performance than its CEO. It follows, then, that Workplace Learning and Performance professionals (a.k.a. trainers) must learn what chief executives hope to achieve through their company's training efforts, and that they must satisfy the expectations of those executives and other key stakeholders.
The World Is Flat: A Brief History of the Twenty-first Century (Hardcover) - by Thomas L. Friedman
In this wide-ranging new book, Thomas L. Friedman, the explores and demystifies our increasingly globalized, interconnected, and “flattened” world. What the flattening of the world means,” Friedman writes, “is that we are now connecting all the knowledge centers on the planet together into a single global network, which—if politics and terrorism do not get in the way—could usher in an amazing era of prosperity and innovation.” Drawing on the latest economic, cultural, and political research, as well as his own globetrotting investigations into the breathtaking developments occurring in places as different as India, China, Russia, Latin America, the Middle East, Europe, and the United States, Friedman helps readers make sense of the often bewildering global scene unfolding before their eyes.
The Business Case for e-Learning - by Thomas M Kelly, Nader A Nanjiani
Realize productivity gains from network-driven communication, training, and assessment
What sets apart The Business Case for E-Learning?
Unified approach to e-learning. Covering knowledge sharing, training, and assessment. E-learning components such as online testing and certifications are uniquely combined.
Productivity. The cause for rather than a consequence of e-learning. The Business Case for E-Learning demonstrates cases and methods in e-learning to those seeking productivity advantages for their organizations and ecosystems.
Focus on ecosystem. Those seeking productivity advantages across the entire supply chain or value chain of delivery can benefit from the presented perspective.
Recommendations go beyond organizational gains to cover resellers and customers.
Results and returns. See case studies and empirical evidence of the value and return on investment (ROI) that demonstrate the success of a cohesive e-learning program. Learn how Cisco Systems saved $142 million in one year using e-learning.
OUTSOURCE : Competing in the Global Productivity Race - by Edward Yourdon
In OUTSOURCE, Ed Yourdon conveys a nuanced understanding of a topic that too often has fallen victim to exaggeration and oversimplification. Will your job move offshore? That depends. Yourdon explains what it depends on, and what to do about it.
Design Approaches and Tools in Education and Training - by Jan van den Akker, Robert Maribe Branch, Kent Gustafson, Nienke Nieveen, Tjeerd Plomp
In our contemporary learning society, expectations ab
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