From effective learning solutions to emerging business strategies to unique partner relationships, Business Strategy & Outsourcing Learning Community presents White Papers from the industry's thought leaders. Members may click on a link to access the White Paper.
Let's strap ourselves into the time machine and go back. Back to May 20, 1957, when F. E. James, Dallas director of the Texas Employment Commission said this about the shortage of skilled workers: "Companies around here still scream at us for every available skilled man.…[M]ost companies on their own have hunted the U.S. over and couldn't find the people they wanted." The article goes on to say, "The chief responsibility for obtaining skilled workers and constantly upgrading their skills rests on industry itself."
An Adayana, Inc. White Paper
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Your employer has decided to acquire a company with more than 5000 employees. These new employees should not complete the two-week orientation training you provide to new hires who do not have experience in the industry, but they will need training as they become a part of your company’s unique culture and as they fill new roles and learn to use your company’s proprietary information systems. You need to present a plan to senior management by the end of the week. How can you quickly analyze the needs of the learners and design a blended solution that will meet their needs?
By Ben Hughes, Allen Communication Learning Services, August 2007
Did you know that Intellectual Property theft costs U.S. businesses alone an estimated $250 billion per year ? Intellectual property is one of the most critical resources of any business. Loss of any information that gives a company a competitive edge can be disastrous. Companies that have had their product's intellectual property stolen have lost product sales, lost market share, and reduced margins.
Due to the standardization of software engineering processes, pricing pressure, margin compression, and increased enterprise customer expectations (total cost of ownership and return on IT investment), software companies are faced with the task of accomplishing more complex product development with limited and decreasing time frames. Yet, few properly understand and mitigate the associated security and intellectual property risks when developing an offshore sourcing strategy.
This white paper discusses the existence of security and intellectual property risks and vulnerabilities in the distributed software development environments. It also addresses critical business issues to mitigate those risks with qualified risk management techniques, team collaboration tools, and, critically, a verification and audit process resulting in greater visibility of the software development process, improved security, and reduced risk of IP exposure.
An Altoros Systems Inc. White Paper, August 2007
As technologies have become more complex, it is often difficult to find qualified IT professionals who have the desired knowledge, better skills and specialization capabilities. Successful organizations will recognize the critical importance of effectively managing the skills of their current IT professionals. They will also recognize that the first step in managing those IT skills is to have a detailed, objective and accurate inventory of the skills of their current staff as well as the skills required for their future projects. With the proper evaluation of detailed IT skills, organizations will be able to save time, money and optimize their hiring, training, project staffing and career development initiatives.
An IKM White Paper by Ken Strauss, 2007
Reorganization around processes has led many organizations to develop a clearer sense of their own identities. As increasingly leaner organizations identify “what we are best at,” and, more significantly,“what generates profit,” financial and management responsibility for non-core functions becomes less appealing. As organizations sharpen their focus on so-called “core” competencies, such as “making chemicals” or “miniaturizing communication devices,” a new trend is in the making. Management consultants have raised the battle cry,“Do only what you do best and outsource the rest.”
A Developmental Dimensions International, Inc. White Paper
Most organizations that outsource one or more training functions do so to achieve cost savings. And most accomplish this objective. According to a 2005 survey, firms that outsource training reduce total per learner costs by 31%. But too often, these savings come at a big price – the satisfaction and customized support of business units. And without the backing of these critical stakeholders, any outsourcing initiative is likely to fail. This paper will discuss how to make sure your outsourcing initiative succeeds and even exceeds the expectations of all.
An Expertus White Paper
The primary focus of this white paper is on the impact of SOX requirements on an organization's IT systems, practices and controls. Specific IT areas that have relevance to SOX compliance activities include data center operations, system software maintenance, application development and maintenance, business continuity and application software integrity.
A Global Knowledge White Paper
Alison Massey assigns her lieutenant training managers ever greater stretch goals. They respond by producing more web based content thinking it will minimize training delivery costs. Massey reviews the numbers and wonders if the promise of rich-media learning is more hype than hope.
A Clear Crisp Communications White Paper Members may click here to read the full white paper
The largest single expense for training organizations is the cost of instructors, both full-time staff instructors and contract instructors. Therefore, it is vital to thoroughly understand instructors’ true and complete costs, how to compare staff and contract instructors, and when and how to use each of them. This is particularly important not only because of the increased frequency of contractor use, but also because of the many misconceptions about outsourcing for contract trainers. These considerations can result in important strategic decisions that will not only reduce costs, but increase sales and provide better levels of customer service.
Victor J. Melfa, The Training Associates, 2005 Members may click here to read the full white paper
Building Robust Processes in e-Learning - Leveraging ISO 9001:2000
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Corporate Training is in the throes of a major change driven by the rapid globalization of the corporation. The traditional model for training, centered on classroom-based instruction is being challenged by the need for rapid scale up and global coverage. Training needs to be delivered to thousands of people at hundreds of locations in tens of cultures. The problem is further compounded by the demand to demonstrate a high rate of return on investment in training dollars. Corporate training is required to deliver more and more for less and less.
Outsourcing the Learning Function - Laying the Groundwork for a Successful Transformation
In this paper you will learn of five proven approaches to grow customer education revenue. To cater to both nascent and mature customer training organizations, this paper includes basic- and intermediate-level methods. This document focuses on basic ideas that apply to most customer education businesses. There are other methods to spur revenue, but the five listed in this paper are the most used in the customer training industry.
The widespread use of mobile phones enables a long awaited dream: Learning at any place, at any time. This "not being tied to particular locations" is for example especially interesting in the area of medicine i.e. for vocational training of medical staff and students. As the amount of medical information continues to grow, timely access to information is critical to medical personnel. This paper presents a practical approach to m-Learning and calls it "Mobile Interactive Learning Objects (MILOs) which are used within a Mobile Learning Engine (MLE) that runs on mobile phones. MILOs can offer manifold possibilities for new kinds of communication and explorative learning.
An IEEE White Paper, August 2005 Members may click here to read the full white paper
WBT Systems White Paper, July 2005
By Doug Harward, CEO & Managing Partner, The Exceleration Group - Originally appeared in CLO Magazine, April 2005, in a Special Report sponsored by Accenture Learning.
Independent research conducted by International Data Corporation, Sponsored by Intellinex, April 2005
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Chief learning officers and learning executives are increasingly under pressure to demonstrate the value of the learning enterprise. We want the organization to view learning as an investment, not an expense. In order to do this, we have to show that the learning we've identified is directly aligned with the needs of the business and that the investment in the learning will show a measurable business return. By Chris Moore, Zeroed-In Technologies, January 2005
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As globalization of business continues at a rapid pace, employees are increasingly being asked to absorb and learn from materials that are not written in their first language. These materials range from key corporate policies and procedures all employees must follow, to specific training on products, health, safety, or compliance.
A Transware White Paper by David E. Stone, Ph.D. & Jan Potter, March 2005 Members may click here to read full white paper
The largest single expense for training organizations is the cost of instructors, both full-time staff instructors and contract instructors. Therefore, it is vital to thoroughly understand instructors' true and complete costs, how to compare staff and contract instructors, and when and how to use each of them.
Victor J. Melfa, The Training Associates, July 2004 Members may click here to read full white paper
Today's corporations know that knowledge is power. Knowledge gives companies the edge in any marketplace. In fact, a recent study found that 75% of organizations believe knowledge management plays a significant role in improving competitive advantage.
Element K, April 2003 Members may click here to read full white paper
February 21, 2003 Click here to read full white paper Members may click here to read an Executive Summary